Mirsam
01Scope of service
- Mirsam provides website and system design and development, domains and hosting, as agreed in each project's contract or quote.
- The scope, deliverables and fees are those stated in your specific agreement.
02Design & development fees
- Paid once, or in installments where agreed, per the package or contract.
03Hosting & domains
- Hosting (the Mirsam Care plan) is a recurring subscription billed yearly.
- Domains renew yearly within the subscription at the registrar's actual price, shown at signup and set in your contract.
- Domains are billed together with hosting in one yearly charge.
04Payment
- Payments are processed by a licensed payment provider.
- We never see your full card details.
05Renewal
- Your hosting subscription renews automatically each year, in one charge covering hosting and domain.
- Renewals are at the price agreed at signup. Any price change needs your approval again at checkout.
- If you have a saved card, renewals are charged to it, and we remind you before each one.
06Cancellation
- You can cancel your subscription at any time.
- Cancellation stops renewal at the end of the paid period; your site keeps running until then.
07Refunds
- Payments are non-refundable (apart from billing errors), and no pro-rata refunds are issued for the remaining period. Details in the refund policy.